Frequently Asked Questions
Everything you need to know about your Pott'd pottery experience.
What comes in a Pott'd home pottery kit?
Each kit includes 2 packs of premium air-dry clay, a set of 8 wooden carving and shaping tools, 8 vibrant acrylic paints, 2 paintbrushes, a bottle of high-gloss sealant, and our step-by-step Quick Start guide.
Does the clay need to be fired in a kiln?
No, our clay is specially formulated to air-dry. Simply leave your creations out for 24-48 hours until they are bone dry and ready for painting.
How long does shipping take within the US?
Standard shipping typically takes 3-5 business days. We process all orders within 24 hours from our US-based fulfillment centers.
Is the finished pottery food-safe or waterproof?
While our sealant makes your pieces water-resistant and glossy, air-dry clay is not food-safe or 100% waterproof. We recommend using them for decorative purposes like plant pots, trinket dishes, or vases for dried flowers.
What is your return policy?
We offer a 30-day return policy for unused and unopened kits. If your kit arrives damaged or missing items, please contact our support team immediately for a free replacement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for installments.